RETURN POLICY

All sales are final

Our personalized engraved crystals are custom made per your requirements and specifications, and we send you the layouts to review before putting your orders into production. As a result, we do not accept returns or exchanges. We will, however, remake your order if there are manufacturing defects. Please contact us through email within 7 calendar days after receiving your items. We will evaluate your request. In case the items need to be shipped back to us, you will need to pay for the shipping.

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